Help Center
I don't see a model that fits me?
If you do not find the exhaust system of the model you want, please contact me in time, I will reply as soon as possible, we have a lot of model molds, but not all products are on the shelves, we will continue to develop new Models, new products, as much as possible to meet every customer who wants our products.
Orders and Purchases
1. Estimated shipping time
Warehouse stock items are shipped within 3 days. For products that need to be customized for you, it takes 1 week for stainless steel materials, and 2 weeks for titanium alloy materials.
We ship worldwide from China! We ship by FEDEX or UPS or other international express, we will choose different ways according to different customer needs. And by default, we will choose double-clearance package tax, and most countries and regions have 8-15 days shipping time.
2. Estimated shipping fee
For an accurate shipping quote, go to the checkout page with the items in your cart and view shipping rates. We're always working with our carriers to ensure the best deals so you can get the best deals!
If there is no suitable shipping fee for you, please contact us at the email address: kulujie@Foxmail.com, in order to better communicate all the questions you encounter
Retailers and distributors and co-customers
We are still very willing to have more partners, because not only retail, but also long-term cooperative merchants, we provide product customization, brand OEM, bulk purchasing, etc. If you have any ideas, please contact us
How do we ship?
We will arrange as soon as possible after receiving the order, and send it to the global region through the cooperative FedEx, UPS and other international express methods in Shenzhen port, China. If you have any questions about the order and shipping method, please keep in touch with us.
How much does it cost to ship my item?
For an accurate shipping quote, go to the checkout page with the items in your cart and view shipping rates. We're always working with our carriers to ensure the best deals so you can get the best deals!
About purchase
We have many sales websites, you can buy our products, please look for our brand, if you have any questions, keep in touch, this is our official email; kelujie@Foxmail.com,
About installation
We do not currently offer customer installation services.
About delivery
If you have a warehouse or friend in China, we support domestic express delivery to the place you specify.
About payment method
We currently have a sales website that supports PayPal, US dollar accounts, TT wire transfers, and Apple payments. If you have any questions about payment, please keep in touch.
Can you send me an official invoice?
Yes, we can definitely send official invoices. Once you are ready to buy, please send an email to: kulujie@foxmail.com and we will send you an invoice.
After receiving the product
When you receive the product, check whether the packaging is complete, whether the product is damaged, and whether the accessories are complete. If you have any questions, please contact us
My product arrived damaged, what should I do?
If your product is damaged, please take photos and videos immediately and send them to our mail, and also contact our salesman,
We will help you as soon as possible. Please allow 24 hours to respond. Please understand that we are not responsible or liable for shipping damage, but we will help you solve the problem.
I need to cancel my order
We are here to help you in any way possible. Please email us your cancellation request and understand that cancellations will incur charges as it is in production.
About product customization
We accept your requirements and customizations, and we can make them according to your requirements within a reasonable range, but we do not provide order cancellation services after customization.
logo customization service
If you have your own LOGO you want to use, please contact us, we can provide free custom production on the product,